• Manager, Technical Trainer – Systems and Applications

    Work Location US-NY-New York
    Job ID
    Work Status
  • Overview

    The Visiting Nurse Service of New York (VNSNY) is the nation's largest not-for-profit home- and community-based health care organization, serving the five boroughs of New York City, and Nassau, Suffolk, and Westchester Counties. For 125 years, VNSNY has been committed to meeting the health care needs of New Yorkers with compassionate, high-quality home health care. We offer a wide range of services, programs, and health plans to meet the diverse needs of our patients, members, and clients from before birth to the end of life.

    Each day, more than 13,000 VNSNY employees - including nurses, rehabilitation therapists, social workers, other allied professionals, and paraprofessionals - deliver compassionate care, unparalleled medical expertise, and 24/7 solutions and resources to more than 48,000 patients and members, helping them to live the best lives possible in their homes and communities.

    Responsibilities and Qualifications

    Plans, manages, and evaluates IT orientation and ongoing education and training programs for staff across the Enterprise. Collaborates with regional/program leadership in the delivery of new hire and ongoing IT education and competency development. Develops new and modifies existing curriculum and training materials to ensure all IT training and educational needs are met. Recommends and implements approved changes to ensure effective IT education and training support for field operations. Partners with Centers of Excellence to ensure that IT education and training is aligned with current clinical standards, guidelines, relevant statutes, rules and regulations. Facilitates enterprise-wide consistency of dissemination of standardized IT education policies, procedures and programs. Works under general direction.

    Education: Bachelor&rsquot;s degree in education or a related field required. Master&rsquot;s degree preferred.

    Experience: Minimum four years&rsquot; experience training, organizing workshops and education various levels of staff required. Experience assessing and designing IT education programs preferred. Experience in a health care setting in a teaching capacity with an understanding of adult education and learning processes preferred. Effective oral and written communication, presentation, analytical, coaching and organizational skills required. Knowledge of computer applications required. Knowledge of health care delivery systems, patient care, and care coordination preferred.




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